Qualitätsmessung im Private Banking

Qualitätsmessung im Private Banking

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Hallowell, Roger und Schlesinger, Leonard A.: The Service profit chain: Intellectual roots, current realities, and future prospects. In: Swartz, Teresa A. und ... Heskett, James L., Jones, Thomas O., Loveman, Gary W., Sasser, W. Earl, Jr. und Schlesinger, Leonard A.: Putting the service-profit chain to work. In: Harvard Businessanbsp;...

Title:Qualitätsmessung im Private Banking
Author: Carsten Horn
Publisher:BoD – Books on Demand - 2009

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